Refund policy
At Belly Adored, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Return Eligibility
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order number is required.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
For health, hygiene, and safety reasons, certain items may not be eligible for return, including:
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Used pet products
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Personalized or custom-made items
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Gift cards
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Clearance or final sale items
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
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Your order number
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A description of the issue
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Photos of the item and packaging, if applicable
We will review your request and provide a replacement, refund, or other appropriate solution.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item arrived damaged or defective
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An incorrect item was received
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The return is the result of an error made by Belly Adored
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Order Cancellations
Orders may be canceled before they are processed and shipped. Once an order has been shipped, it can no longer be canceled and must follow the return process outlined above.
Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Email: contact@bellyadored.com
You may also reach us through the Contact page available on our website.
We are committed to providing excellent customer service and will do our best to resolve any concerns promptly.
